Is QVC still open?

Yes, we're taking good care of our team members, both on-screen and behind the scenes, and our Contact Centre and Studio remain open. Just to advise, we have temporarily reduced our Customer Care opening hours, closing at 10:30 pm daily and reopening from 7 am.

Following social distancing guidelines, our Customer Care teams are operating with reduced numbers. At this moment in time, we are unable to answer any enquiries by email; this won't be forever, and we ask for your support by 'self-serving' wherever possible, using this online Q&A section, My Account or by calling our automated Customer Care line on 0800 53 43 33.

If you still need to contact us, we ask that you only do so for urgent enquiries. Rest assured, we are working hard to serve you in the way you would expect.

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