What does 'In Process' mean on my order status?

If your order is showing as 'In Process' this means that your payment has been authorised and your item is waiting to be shipped to you.

If your item is being sent from our warehouse at QVC, the order status will generally only show as 'In Process' for a short time before this is changed to 'Shipped' when the item is despatched.

Items being sent directly from the supplier, such as Gardening and Food items, will have a slightly longer delivery timeframe and will therefore show as 'In Process' on your order status for a longer time. This may even show as 'In Process' right up until you receive your item.

Delivery timescales for items being sent directly from the supplier can be found on your item page.

Just to confirm, orders that are showing as 'In Process' on your order status cannot be cancelled.

You can see how to check your order status online by following the steps below.

Order Status

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