I returned my item over 14 days ago and you haven’t received it yet. What do I do?

While most items being returned to QVC are still being prcoessed within 14 days, we have been advised that Royal Mail are experiencing some slight delays at the moment.

Please can we kindly ask you to allow a couple of extra days for your returned parcel to be received and actioned by our Returns team. You can also check that status of your returned order online using our My Account section.

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