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QVC Customer Care
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How to Return
Refunds / Replacements
Postage & Packaging (P&P) Refund Information
Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions - Returns - Refunds / Replacements
How do I check the status of a return?
How long does it take to process a return?
How will I know if you have received my return?
You have my return but I have not yet been refunded?
My item is broken, what should I do?
What if I'm returning an item that I bought with credit or on a promotion?
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