How long will it take for my return parcel to be collected?

Once your collection details are with the courier it may take up to 5 working days for your parcel to be collected, however it can be as soon as the next working day, so we always suggest having the parcel packed and ready for collection before you place a request. If you are returning your parcel via our myHermes service, you can request a specific collection date.

Please note: you can take your parcel to your nearest myHermes Parcel Shop for £3.65. Alternatively they can collect your parcel from your home on a pre-arranged day for £3.95.

To find out more about this service, visit the myHermes site.

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