How do I check my order status?

You can check your order status in a few different ways...

• Online using My account under ' My Orders', select 'Order status' and your full order history will appear. You can browse the list and view the order status next to each order or search the list by a specific item or order number.
• You can call Quick Check on Freephone 0800 53 43 33 to hear the status of your order.  You can select to hear your most recent order or enter a specific item or order number.
• Alternately, you can contact us via phone or email and a member of our Customer Care team will be happy to give you an update on your order status.

Do you need to contact us?

Back to My Account