Most frequently asked questions
- Where can I find photos of the presenters?
- What if my item arrives damaged or faulty?
- What is Auto Delivery?
- How do I manage my address book?
- What happens to earrings that are returned to QVC?
- What is Advanced Order?
- How long will it take for my return parcel to be collected?
- How do I change the delivery address on orders that have already been placed?
- How do I know I’ve been refunded the correct amount?
- Can I shop with QVC UK if I live abroad?