Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- I want to cancel an item under my statutory cancellation rights. What do I do?
- Can I amend my order?
- Can I track my myHermes courier collection?
- Can I change my billing address?
- What if my item arrives damaged or faulty?
- What is Auto Delivery?
- What is Quick Check?
- How do I change my email address, password or PIN?
- What if I'm returning an item that I bought with credit or on a promotion?
- Can I shop with QVC UK if I live abroad?