Most frequently asked questions
- I’ve lost my customer number, what do I do?
- How do I change my email address, password or PIN?
- How do I redeem a promotional code online?
- How do I create a QVC account?
- Why have I not received the cost of postage I paid to return an order?
- What is Quick Check?
- What if my item arrives damaged or faulty?
- Where are your retail outlet stores?
- I want to cancel an item under my statutory cancellation rights. What do I do?
- What is Advanced Order?