Most frequently asked questions
- How do I place an order?
- How long does it take to deliver outside the UK?
- Can I amend my order?
- After I have placed an order, when will payment be taken?
- Can I track my myHermes courier collection?
- I’ve lost my customer number, what do I do?
- What is your returns address?
- Where can I view QVC?
- How do I redeem a promotional code online?
- What are Web Firsts?