Most frequently asked questions
- How do I place an order?
- Can I change my billing address?
- What if I've changed my mind, how long do I have before returning products?
- Can I track my myHermes courier collection?
- How can I pay for my products?
- Where can I view QVC?
- Can I send an item to an alternative delivery address?
- Why do I pay for postage and packaging on every item?
- How long does it take to deliver outside the UK?
- I’ve lost my customer number, what do I do?