Most frequently asked questions
- How will I know when my order has been shipped?
- What if I've changed my mind, how long do I have before returning products?
- Can I change my billing address?
- How do I place an order?
- How can I pay for my products?
- My item is broken, what should I do?
- Can I send an item to an alternative delivery address?
- How long does it take to deliver outside the UK?
- How do I redeem a promotional code online?
- Why do I pay for postage and packaging on every item?