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How do I look after my plants that I've received from you?
My plants have arrived in a poor condition. Can you help?
#QVCAlwaysWithYou - COVID-19 :
Our Customer Care Team are working hard to support you during this
challenging period, and as you know, their health and welfare is our top
priority. therefore our Customer Care teams are following social
The team are still operating, however during busier periods you may
experience a longer than usual wait and may wish to try calling back
later. Our Customer Care team are available from 7am -11pm.
This won't be forever; we just ask that you help us during this time
through 'self-serve' wherever possible. You can search the above Q&A
Section or call our automated Customer Service line 'Quick Check' 0800
53 43 33 where you can check on the status of a recent order or a
returned item, and also check any Easy Payment plans you have with us.
All you will need is your membership or order details, which you can
find on your latest invoice.
Rest assured, we are working hard to serve you in the best way we can.
We appreciate your support during this challenging period.
Most frequently asked questions
Is my Advanced Order for the Thompson & Morgan Corydalis Porcelain Blue
Jumbo Plugs, Item 519240, delayed?
Is my Advanced Order for the Le Creuset Frying Pan & Casserole Pan (item
Is my advanced order for the Richard Jackson Sunbathers Gazania Young
Plants, Item 520484, delayed?
Is my Advanced Order for the Primula Belarina (item 520249) delayed?
What can I make in my Ninja Pressure Cooker?
Is my advanced order for the BeautyBio GloPro Micro Stimulation Tool,
Item 242131, delayed?
Is my Advanced Order for the Thompson & Morgan Alstroemeria Inticancha
Collection, Item 520662, delayed?
Is my Advanced Order for the Wolf Drill Driver & Impact Driver Kit (item
Is my Advanced Order for the Diamonique Simulated Gemstone Tennis
Bracelet, Item 344662, delayed?
Is my order for the Plants2Gardens Lagerstroemia With Love Virgin, Item