Most frequently asked questions
- My item is broken, what should I do?
- You have my return but I have not yet been refunded?
- Why do I pay for postage and packaging on every item?
- I no longer have an invoice to return my order, what should I do?
- How will I know when my order has been shipped?
- How will I know if you have received my return?
- Can I change my billing address?
- How can I pay for my products?
- Can I send an item to an alternative delivery address?
- What is Easy Pay?