Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- How do I check the status of a return?
- How much is P&P?
- Can I cancel my Auto Delivery plan?
- Can I add or edit a credit card?
- What do I do if my item has been despatched but I haven’t received it yet?
- How will I know if my order has gone through?
- Where does QVC deliver to?
- My item is broken, what should I do?
- What if I'm out when my delivery arrives?
- What if I've changed my mind, how long do I have before returning products?