Most frequently asked questions
- How do I return an item?
- How do I check my order status?
- How can I check my order history?
- How do I arrange a myHermes courier collection?
- How long does it take for items to be delivered?
- Can I cancel the processing of an order before it is despatched?
- How can I find out about my outstanding Easy Pay installments?
- How do I arrange a ParcelShop return?
- How do I check the status of a return?
- Can I check my order using my Android or iPhone app?