Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- How do I return an item?
- How do I check my order status?
- How can I check my order history?
- How long does it take for items to be delivered?
- How do I arrange a myHermes courier collection?
- How can I find out about my outstanding Easy Pay installments?
- Can I cancel an order?
- How do I arrange a ParcelShop return?
- Do I have to pay to return an item?
- Can I check my order using my Android or iPhone app?