You have my return but I have not yet been refunded?

It can take up to 14 days for your return to be processed. We will automatically issue any refund to the card you used to place the original order and then it is up to your bank/card issuer to process our payment back to you. This should typically take 5 working days in the UK, depending on your bank/card issuer.  

Was this information useful?

Back to Returns