How do I check the status of a return?
You can call Quick Check on freephone 0800 53 43 33 to hear the status of your return. You can select to hear your most recent return or enter a specific item number or order number.
If we have your email address we will email you to confirm receipt of your return. You can also check the status of your return by signing into My account online. If we haven't got an updated email address for you, please contact us and we can update your account.