Try our new returns solution myHermes - making it even easier to shop
Most frequently asked questions - Returns - How to Return
- How do I return an item?
- How do I arrange a myHermes courier collection?
- How do I arrange a ParcelShop return?
- Where is my nearest store for ParcelShop?
- I no longer have an invoice to return my order, what should I do?
- Can I specify a date for my myHermes courier collection?
- What are ParcelShops?
- What if my item arrives damaged or faulty?
- Can I track my myHermes courier collection?
- How long will it take for my return parcel to be collected?