Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions - Returns
- How do I return an item?
- How do I arrange a myHermes courier collection?
- How do I arrange a ParcelShop return?
- Do I have to pay to return an item?
- How do I check the status of a return?
- What if I've changed my mind, how long do I have before returning products?
- Where is my nearest store for ParcelShop?
- How long does it take to process a return?
- My item is broken, what should I do?
- Why have I not received the cost of postage I paid to return an order?