Can I cancel an order?
You may be able to cancel the processing of an order if the items have not yet been despatched from our warehouse.
To find out if you're able to cancel an order before despatch, select 'Order status' under My Orders in My account. Search by item number or order number and if you're able to cancel a specific order, the message 'Cancel order' will appear. If you wish to cancel the order, select this option and when asked 'Are you sure?' click 'Yes'. Your order will then be cancelled.
You also have a statutory right to cancel your purchase within 14 days of receiving the products (subject to exceptions), as well as QVC’s 30-day money back guarantee. For more information, please see our guide to returning products.