Most frequently asked questions - My Account
- Do I need both a password and a 4-digit PIN to shop with QVC?
- What should I do if I forget my PIN?
- I’ve lost my customer number, what do I do?
- How do I update my personal details?
- What is Quick Check?
- Can I check my order using my Android or iPhone app?
- Can I change my billing address?
- How do I manage my address book?
- How do I close the account of a deceased relative?
- What should I do if forget my password?