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Most frequently asked questions
- What does the 'Do Not Use' payment option mean?
- Do you have a TV guide?
- Can I track my ParcelShop collection?
- I returned my item over 14 days ago and you haven’t received it yet. What do I do?
- How do I close the account of a deceased relative?
- How can I find all the Easy Pay items on the site?
- How do I manage my address book?
- What is a TSV?
- How can I sign up for Today's Special Value email alerts?
- Why is my promotional code stating 'not recognised' when I'm applying it online?