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Most frequently asked questions
- I’ve ordered an item and signed up to Auto Delivery. Will the second drop count towards my total spend?
- How can I find out my ring size?
- What if my item has a part missing?
- What do you consider to be a working day?
- Does my promotional code expire?
- Where can I find photos of the presenters?
- How do I manage my address book?
- What does OTO stand for?
- I returned my item over 14 days ago and you haven’t received it yet. What do I do?