Most frequently asked questions
- How can I get my Diamonique jewellery repaired?
- How can I find all the Easy Pay items on the site?
- How do I manage my address book?
- What if my item has a part missing?
- I returned my item over 14 days ago and you haven’t received it yet. What do I do?
- What do you consider to be a working day?
- Is there a minimum spend when redeeming a promotion code?
- How do I close the account of a deceased relative?
- I’ve ordered an item and signed up to Auto Delivery. Will the second drop count towards my total spend?
- How can I find out my ring size?