For your security we've made some changes - you will now require a
password to shop online. Find out more
Try our new Quick Check service – you can check the status of your order
or return by simply calling 0800 53 43 33
Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- What is Auto Delivery?
- How do I create a QVC account?
- What if my item arrives damaged or faulty?
- Can I track my myHermes courier collection?
- Where can I view QVC?
- What if I'm returning an item that I bought with credit or on a promotion?
- How do I change the delivery address on orders that have already been placed?
- What is Speed Buy?
- I’ve lost my customer number, what do I do?
- What is Advanced Order?