Most frequently asked questions
- What are Web Firsts?
- What is your returns address?
- I’ve lost my customer number, what do I do?
- What if my item arrives damaged or faulty?
- How can I redeem my promotional code?
- Can I amend my order?
- How do I change my email address, password or PIN?
- Can I check my order using my Android or iPhone app?
- What if I'm returning an item that I bought with credit or on a promotion?
- Does QVC sell gift vouchers?