Most frequently asked questions
- Can I send an item to an alternative delivery address?
- Where are your retail outlet stores?
- What if my item arrives damaged or faulty?
- Can I amend my order?
- What if I'm returning an item that I bought with credit or on a promotion?
- What is Quick Check?
- What is Auto Delivery?
- How do I change my email address, password or PIN?
- How do I change the delivery address on orders that have already been placed?
- How do I redeem a promotional code online?