Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- How long does it take to process a return?
- How long does it take to deliver outside the UK?
- My item is broken, what should I do?
- How can I pay for my products?
- How do I redeem a promotional code online?
- You have my return but I have not yet been refunded?
- How do I place an order?
- How will I know if my order has gone through?
- How will I know when my order has been shipped?
- Can I send an item to an alternative delivery address?