Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- How do I check the status of a return?
- Where does QVC deliver to?
- Can I cancel my Auto Delivery plan?
- How soon can you deliver my items?
- Where is my nearest store for ParcelShop?
- What if I'm out when my delivery arrives?
- Why do I pay for postage and packaging on every item?
- Why have I not received the cost of postage I paid to return an order?
- What do I do if my item has been despatched but I haven’t received it yet?
- What if I've changed my mind, how long do I have before returning products?