Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- Can I sign up as a new customer via the iPad app?
- How do I enter a competition I saw advertised on TV?
- What are your community rules?
- What is Surprise Price?
- What are push notifications?
- Does my Android or iPhone app remember my sign-in details?
- How do I create a strong password?
- I need to create a password but I don’t have an email address on file, what do I do?
- What is Try Me Price?
- What if I don’t want cookies used?