For your security we've made some changes - you will now require a
password to shop online. Find out more
Try our new Quick Check service – you can check the status of your order
or return by simply calling 0800 53 43 33
Try our returns solution myHermes - it's even easier to shop with us!
Most frequently asked questions
- How do I return an item?
- How long does it take for items to be delivered?
- How do I arrange a myHermes courier collection?
- How do I check my order status?
- How do I arrange a ParcelShop return?
- Can I cancel an order?
- How much is P&P?
- How can I check my order history?
- Where does QVC deliver to?
- How do I check the status of a return?